Support

Email support@nomad-labs.co. A person reads it.

Reply time

Email is answered by a person, usually within two business days.

Include with your message

For an add-on, include its name, your server software and version, what happened and what you expected. For Loneshoal, include your in-game name and when it happened. For an order, include the checkout email and order reference.

Loneshoal questions

Ask in the Discord about wipes, bans or live server problems.

Nomad Labs

NOMAD LABS LLC, a Missouri limited liability company. NOMAD LABS LLC is the seller for every order placed on this site. We use AI-assisted production tools on some products. Nomad Labs reviews and remains responsible for everything it publishes.